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Thread: igxprd32 crash

  1. #1
    BUGZZZzzz.... Se7en's Avatar
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    igxprd32 crash

    so i bought gta iv lately and it worked fine for a hour , until it started to crash after 2-3 min and this error pops up

    "The igxprd32 display driver has stopped working normally. Save your work and reboot the system to restore full display functionality. The next time you reboot the machine a dialog will be displayed giving you a chance to upload data about this failure to Microsoft."

    then i have to force my pc to restart , i had searched for this problem and it seems it's from the graphics card , i searched for drivers for my graphics card but i couldn't find any

    win xp-32bit
    graphics card : Intel(R) HD Graphics (embed)

    help?


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  2. #2
    salad days are gone Exile's Avatar
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    Go to the Device Manager (right-click My Computer, click Properties and then go to the Hardware Tab) and expand "Display Adapters", it should look like this:



    I'm not sure if that's where you found "Intel(R) HD Graphics (embed)" but it'd help to know exactly what kind of chipset you have. For example, my work computer says "Intel(R) 82945G Express Chipset Family" under Display Adapters. See what you can find and let me know.

  3. #3
    BUGZZZzzz.... Se7en's Avatar
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    it shows "Intel(R) HD Graphics" , i mean with "embed" that i don't use an external graphics card



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  4. #4
    salad days are gone Exile's Avatar
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    Then the type of motherboard or model# of your PC would help, you can find that under Start > All Programs > Accessories > System Tools > System Information

    Does your computer run really hot when you play GTA 4? Do you have the graphics turned up all the way? I'm reading posts from people getting the same error message and one of them suggested turning shadows off, try that and see if the game still crashes.

    If that doesn't work, someone else got it to work by rolling back their driver version to 6.14.10.4926 A06. Double-click "Intel(R) HD Graphics" and go to the Driver tab, there should be a "Roll Back Driver" option, open that and see if that driver is one of the ones available. I have no idea what kind of hardware you have so it might not be there, but on the off chance that it is, give it a try. Only after trying the game without shadows, though.
    Last edited by Exile; 02-10-2014 at 01:33 PM.

  5. #5
    BUGZZZzzz.... Se7en's Avatar
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    my motherboard : h61m-s2p socket 1155 (rev 2.0) , GigaByte
    http://giga-byte.pl/products/page/mb...v_20/download/

    i am running the game on the lowest settings (shadows is off) , i tried to roll back the driver it showed me a message box with "ok" and "cancel" options if i wanna roll back the previous update of the driver , i don't know if it should bring a list or something but i clicked ok and the error still shows

    here's my graphics card info

    driver provider : intel Corporation
    driver date : 1/16/2012
    driver version : 6.14.10.5398
    driver signer : Microsoft Windows Hardware Compatibility Publisher

    EDIT:

    the temperature looks the same before and after(while) i open the game it looks like this



    i don't know what is Temp2 for , it is 127c-123c all the time it drives me crazy
    and when i roll over it, it says "last:127 min:127 max:127 mean:127" ,the number 127 should change in the last-min-max-mean i think , it looks like this all the time even while i play other games on the ultra settings and it works fine without crashing
    Last edited by Se7en; 02-10-2014 at 06:03 PM.


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