recently I realize that when I play the game, most of the time I do not lag, but then when I face a few particular players, then the lag is very serious

furthermore, my internet is quite good indeed, but I don't know why I always lag out suddenly , and the screen did not even show the 13 seconds time count of lagging
I was popped out to the login screen suddenly when I was playing a game , and this happened frequently

Can anyone tell me how to solve this problem? :/
I cannot raise any of my rating because of these problems

MMMhhh...I think its just cause of different timezones....or because your oppointment lags, so you alway lags.....
And about suddenly popping out to the login screen: When you reloged, how mny players are there left?

How frequent did you get kicked to the login screen? As much as I know, that only happens when there's an update only. For the lagging out suddenly, it might be a spike lag. Happens quite often.

Quote from _Ai_

How frequent did you get kicked to the login screen? As much as I know, that only happens when there's an update only. For the lagging out suddenly, it might be a spike lag. Happens quite often.

yes, I got kicked to the login screen . And it happened more than 10 times everyday :/
and then when I relogin again, my rating dropped automatically and my opponent said me lag out ....

but I did not feel lag during the game, just that I got "kicked" suddenly, and there is no any 13seconds lag timing before I got kicked ....

Pop out to the main page suddenly from the game during matches?
I guess it only happens when there are someone trying to log in your account at that time...
are you sure you don't give out your account's password to the others?

Quote from Azxc

Pop out to the main page suddenly from the game during matches?
I guess it only happens when there are someone trying to log in your account at that time...
are you sure you don't give out your account's password to the others?

yes, I am sure I didn't give out my account's password to the others....
and this does not happen on in one account, I tried to play with different accounts , but I still got kicked out often and counted as lose :/

strange...very strange...so, if ya relog, how many players are online? And how many were online before ya got kicked?

Quote from ShadowGeneralChaos

strange...very strange...so, if ya relog, how many players are online? And how many were online before ya got kicked?

in my timezone, when I am online, usually there are around 150 player~230players online
and after relog, same

mmmh...no, sry, cant really help ya :( have you tried contacting the supporters?

Quote from ShadowGeneralChaos

mmmh...no, sry, cant really help ya :( have you tried contacting the supporters?

how can I contact them? :o

I have faced this problem everytime I played for a long time .... and more than half of my "lose" matches were resulted from kicked out suddenly :/

and I cannot tolerate it anymore ....

Quote from mysterybat

how can I contact them? :o

email to support@stickempires.com

just to add one more thing...

everytime I got kicked out , I did not even get any record of replay .... but my rating dropped

Quote from mysterybat

yes, I am sure I didn't give out my account's password to the others....
and this does not happen on in one account, I tried to play with different accounts , but I still got kicked out often and counted as lose :/

Just to be safe, you probably want to change your pass. Just to be on the safe side.

Quote from mysterybat

just to add one more thing...

everytime I got kicked out , I did not even get any record of replay .... but my rating dropped

That's normal.

I think u lost conection on few mins or on few moments.It happens to me too.Only socend is enough to get kicked to log in screen.