Musti, I honestly am contemplating prayer that you never have to see the true darkness and suffering that comes with dealing with people. I say this because I've experienced some pretty terrible people, and also because I am not religious, which may make my prayer useless, but the symbolism is there.
Oh no Azure, don't get me wrong. I am not really a religious person myself to be honest. But yeah, you're right regarding to me haven't seen the true darkness because I tend to avoid it the most instead of encountering it like a true fighter, sadly. In fact, I'm really saluting people who have gone through the worst like you, Firefly, Cruel, and others as well. It's just I have to be more included in more extracurricular activities or real life social groups to learn more about the taste of real life. Gotta admit that I'm weak for one.
For work stuff, mine's more included into group work divisions for uni works as we tend to learn, discuss, and present some theories with fellows to our lecturers. Some are really diligent and get things done quick, but some are also lazy which is pretty annoying and (sometimes) a few tend to order people to do things for them instead of doing it by themselves. When facing people like that, I just tend to carry on with life instead of arguing and stuff since I'm not really the one who likes debating over small thing as that. Should have tried to shout them though, but *sigh* I think they'd just get it eventually.
Giving decent tips helps as well, especially if they're a recurring client. Really, recurring clients lead to bringing out the best in an employee, because it leads to an actual relationship in which you can show the best of your abilities quickly such as knowing what they want and what they wouldn't like, suggesting things they may enjoy, and nice fluent service.
This. Feedback is a great way to self-evaluate and do better interactions on doing service with your clients and all. Definite recommend.
Working for 3 years at a hotel, I definitely encountered the shittiest people I've ever met (though some amazing ones too). One night I was working the desk by myself and this guy clearly had a thing about demeaning women, and my male coworker picked up on it so he promised to deal with the douche. But eventually my coworker had to leave and I was at the desk alone and this guy comes to the desk and starts screaming at me about something so trivial. His face was turning red and he was slamming his fist on the desk and I was just shaking. I kept trying to talk to him and he would just interrupt me and say -- "DON'T SAY ANYTHING". It was so bad that other guests were coming up and telling him he needed to calm down but he just wouldn't. Miraculously the guy taking over my shift came in an hour early and suddenly the asshole didn't have much to say. I was an emotional wreck so my coworker said he'd take care of the rest of my work and told me to go home. That's the worst experience I've had so far in customer service I think just because it seemed like he could get violent. The crazies tend to stick with you. After some years in customer service, you do grow a much tougher skin. But luckily there were some frequent guests there who were amazing to me and that made an impact.
Glad to hear you still have amazing guests over bad ones around your job environment. Such a miracle indeed the guy got your back so you could take some rests and all.
I have a favorite co-worker because she makes sloppy joes for everyone every saturday. The poor lady is 66 and works retail because she can't afford to retire and STILL manages to act like a grandmother to everyone who works there and bring us food and cupcakes. Bless her heart.
Sixty-six?! Hecka woah, such poor granny there should take some rests after living her life with jobs and life stressing stuff. Such a wholehearted, she is. Bless her.
It slightly reminded me with this book I found in a bookstore about a >100 y.o. man with the name Fukutaro Fukui, and he still wakes up in early morning to work in an office as a normal employee, (surprisingly) goes there by foot with 7K-8K steps per day, and seemingly does his work-life balance well. Man is such an inspirational worker.
Woah, all these talks about services is making me pretty curious about the thing I'd do after graduating from uni. Exciting life out there awaits, I suppose.
